{{{實踐財富價值}}} 年近半百 何得何能~

我就是愛拍照 wrote:
我相信這些實例是真...(恕刪)

網友發問:
I have platinum concierge on my card but never used it, the description of what you could use it for always seems vague to me like "order flowers, get concert tickets and more!"

since you worked as one are you able to give some good examples of ways that you could use the service regularly if you have it? I feel like its going to waste...

回答:
Yah, it's vague because it really is so vast. The majority of our every day requests were buying tickets to events, making dinner reservations, and ordering flowers. They can also arrange limo/car service for you. Messengers. Personal Shoppers. You can even just call up while you're driving and ask for the nearest gas station, or restaurant, park, tourist attraction. If you're travelling, they can put together information for you on places to see and do, event calendars, tips on what to pack. People would call us to send them weather reports. To me, it's crazy, because so much can be done on our phones now, but people still like calling. When you call with a request, they will give you a "promise date" which will be when you can expect a call or email with confirmation that the request is done.

網友發問:
Did they let you go when they seemingly culled half of the Concierge team? Centurion concierge is useless and has been for some time now. Not enough local knowledge about cities to do anything but recommend the most famous hotels and restaurants, the latter of which they are apparently unable to get reservations for anymore

This isn't really a question anymore but the team at Coutts and the JP Palladium team are now ahead of the Concierge team when it comes to getting things done. People have been jumping the Centurion ship in their droves, the real high spenders are being let go of without a fight while they continue to hand the card out to any B-list celebrity who makes a point of flashing it at the cameras. A sad state of affairs at a company that used to be the pinnacle of customer service in it's sector

回答:
I left after being there for 3 years. The company that provided the service was bought out by another company who cared more for quantity over quality. They had a dining team for the hard to get into restaurants, but you we only had so much pull.

網友發問:
Sorry if I came across rude, I know you don't work there anymore but Cent Concierge has made some big errors in the past few days with me. The restaurant service used to be great when the Centurion was the only show in town, now there are other cards that typically have even wealthier users and the AMEX concierge service has suffered, along with the change in ethos that you mentioned. One of the other services available to me has come through in situations where Centurion has said they can't help

Hope you've got a better job now

連人帶車100KG還騎超快 wrote:
你好 閣下孩兒 品...(恕刪)

Varseno wrote:
附上在網路上查詢到...(恕刪)

灑落金色陽光 wrote:
原來 「只要在地球上合法的事，就會想辦法滿足」
是這樣詮釋的，大開眼界，嘆為觀止了
另好奇樓主的學歷，方便告知嗎？
自小做的生意，又是什麼呢？
人家説「生意囝，不好生」
您認為您是獨具慧根
又或是如何培養或訓練自己？
當然，您是没有義務回答我的
那就只盼您閒暇之餘
能聊聊了，在此謝了

wowcandice wrote:
故事真精彩。更神的...(恕刪)

我就是愛拍照 wrote:
我上網去看一位前黑...(恕刪)其實就是管家服務，一般情況是一位服務員在處理你的需求，
並不是全部的人都一起幫你找一件東西。
如果你要訂購車展的Concetp Car，他也是一個人，
一家車廠一家車廠打去問。
當然找他們是方便，至少不用面對被車廠拒絕嘲笑的糗境。
對於911這種情況，一位服務員可能要同時服務好幾個人，
效率再如何好，總不可能比自己動手強。
更不用說能像樓主大哥一樣，直接透過官僚系統連絡。