From: Shinichiro Matsuoka, Customer RelatioWith regard to the water will stay on the cowl top ventilation louver, we have discussed with HOTAI MOTOR CO., LTD. on this issue. ns Div., TOYOTA MOTOR CORPORATION
Dear Mr.:
Thank you for your e-mail of September 2, 2009 concerning your Altis.
With regard to the water will stay on the cowl top ventilation louver, we have discussed with HOTAI MOTOR CO., LTD. on this issue.
Please understand that we consider there is no quality defect in the function of the cowl top ventilation louver. However, we will circulate your valuable comment to our related divisions for future reference.
As we explained to you previously, HOTAI MOTOR CO., LTD. is responsible for all of our products in Taiwan. They will contact you again and discuss with you on this matter.
Thank you for taking the time to write.
Best regards,
TOYOTA MOTOR CORPORATION
Shinichiro Matsuoka Group Manager Overseas Operations Department Customer Relations Division